Communication and Conflict Resolution

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Communication and Conflict Resolution (one-day workshop)

HSA is pleased to have Kerry Palmer facilitate this workshop to assist stewards in their day-to-day interactions. Communication is the cornerstone of a healthy, productive and engaging workforce, and as such, this course is an opportunity to build and enhance workplace/union engagement. This workshop is intended to be a refresher for some and for others it will offer new communication skills and strategies. You will participate in small groups for practice with relevant case studies.

Dates: Tuesday May 5, 2026
Location: Virtual via Zoom
Time: 9am - 4:30pm PST
Prerequisite: BST is recommended.

Registration Information:

Stewards interested in attending these workshops must complete a registration application by logging into My Events Registration using the provided prompts. Workshops are listed under Education events. Please call the HSA office at 604-517-0994 or 1-800-663-2017 if you do not know your HSA member ID number.

Participants must be able to attend the full workshop.  If you are unable to attend the entire workshop, please review our workshop schedule to find an event where you can participate to the fullest.   

As per HSA policy, dependent care costs and wage replacement will be provided. Participants must request time off from their employer once the union confirms workshop acceptance. If the workshop is on a scheduled workday, wage replacement will be provided. If the workshop is on a day off, participants are entitled to bank the time as paid union leave to be taken at a later date.

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